NEW PATIENT INFORMATION

Welcome To Our Top Rated Oldham County Podiatry Office

WHAT TO EXPECT AT YOUR INITIAL VISIT TO OCFA

Often, first doctor visits can make us feel insecure.  We may feel anxious about the way the office staff will treat us or feel embarrassed about our medical condition.

You can put your mind at ease.  We are here to help and not judge.  

We make your comfort our number one goal.  Here is what you should expect:

  • Open atmosphere with plenty of natural light.

  • Luxurious reception area with ample seating

  • Little or no wait time

  • Large TV in reception area and all exam rooms

  • Knowledgeable and pleasant staff

  • A kind, patient and expert medical provider

WE HIGHLY VALUE YOUR FIRST VISIT

Your first visit with Dr. Pedersen will provide an indispensable foundation for your relationship with us.  During your visit we will get to know you and ask vital background questions, such as why you came in and your medical history.  Dr. Pedersen will listen carefully and take your concerns to heart, so he can make an accurate diagnosis and help get you on a path to a fast recovery.

NEW PATIENT FORMS

The new patient packet includes requests for your insurance information, medical history, billing agreement, legal notices and any special medical needs that you may have. The first file includes the forms you will fill out and bring with you to your appointment, the second file includes forms you keep for your records. Click on the PDF icons below to view and download.

*PLEASE PRINT FORMS ONE-SIDED

WHAT A FIRST VISIT TO OCFA LOOKS LIKE

BEFORE YOUR VISIT

  • Preparing for your appointment in advance will help ensure, accuracy in your paperwork without feeling rushed and a timely appointment.

  • For the most enjoyable experience you should consider familiarizing yourself with our office's location, and printing out and filling out the above packets ("New Patient Packet"and "Welcome Packet and Notices") before your visit.  Also having your drivers license, insurance card, social security number and copay ready will speed you through the intake process.  

    • It is best to show up for your first visit 30 minutes early if you have not filled out the paperwork ahead of time or 10 minutes early if you have already filled out the new patient paperwork.  

RECEPTION ENCOUNTER

  • When you first walk in you will be welcomed by the openness of our modern office and abundant natural light from our many large windows.

  • After being greeted by the receptionist you will sign in.  The receptionist will then guide you through the new patient intake process.

    •  The new patient intake process includes:  Completing the new patient paperwork and signing our office policies and notices.  The receptionist will answer any questions you may have at this point and then they will scan in your drivers license and insurance card.  They will then collect any copay required by your insurance. 

ASSISTANT ENCOUNTER

  • Addressing you by name one of our assistants will then introduce themselves to you with a smile and guide you to one of our 3 comfortable exam rooms.  They will then review your paperwork with you and ask you questions to better understand the problems your having with your feet or ankles. 

  • They will then either take you to get x-rays or have you remove your shoes and socks in preparation for your encounter with Dr. Pedersen.

  • The assistant will then discuss your issues and concerns with Dr. Pedersen prior to your consultation. 

 

ENCOUNTER WITH DR. PEDERSEN 

  • Upon entering the room, Dr. Pedersen will introduce himself, get to know you, and get a firm understanding of your condition and concerns.

  • Dr. Pedersen will not only ask some additional questions prior to your exam, he will also listen intently to any additional information or concerns you may have.  You will be pleasantly surprised by the amount of time Dr. Pedersen will spend with you.  

  • Dr. Pedersen will then perform a thorough exam of your feet and ankles and may also watch you walk. 

  • After your exam, Dr. Pedersen will explain your condition in detail and will counsel with you on all the various treatment options.  Dr. Pedersen will consult with you on both conservative and surgical treatment options, and together you will decide what is the best treatment option for you.  Most patients will heal with conservative treatments alone and surgery is considered as a last option.

  • Before Dr. Pedersen leaves the room he will ask if you have any other questions or concerns.  Dr. Pedersen wants you to have a firm understanding of your condition and the treatment options before leaving the room.

 

AFTER YOUR VISIT

  • After your visit with Dr. Pedersen, the assistant will dispense informational handouts, dispense any medical equipment prescribed by Dr. Pedersen and send any prescriptions for medicine to your pharmacy.

  • The assistant will then hand you a "Patient Check-out" form which you will take to the receptionist.  This form prevents any confusion at check-out.  When you hand this form to the receptionist they will know exactly when Dr. Pedersen would like to have you return for a follow up appointment and what type of appointment should be scheduled.  They will also know what products Dr. Pedersen may have suggested for your quick recovery, so they can better serve you with confidence that you are receiving the correct prescribed product.

  • The receptionist will then schedule your next appointment, if needed, hand you an appointment card with the date and time of your next appointment and dispense any products you may need. 

  • The receptionist will then bid you a very warm "good day" and you can then begin down the road to recovery with confidence, knowing you received the best treatment possible.

 

WE LOOK FORWARD TO HELPING YOU

Foot and ankle pain is not normal, don't delay your recovery, contact us today!

  • Contact our office with any questions or concerns you may have via the NEW PATIENT CONTACT form.

  • Read what our patients are saying...    REVIEWS

To save time on your first visit, print out (one-sided), complete and bring the following forms to your first visit:

REQUEST APPOINTMENT

* Please know this is not a secure or encrypted means of communication with our practice.

YOUR FAVORITE TOP RATED OLDHAM COUNTY
BOARD CERTIFIED FOOT DOCTOR
 

* The reviews listed are from actual patients of Oldham County Foot & Ankle.  Individual results may vary.  Reviews are not claimed to represent results for everyone.

 
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